Nicolla Florist Limited is committed to protecting your privacy.
We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 2018 & subsequent revisions thereof). We collect information about you so that we can process your order and provide you with the best possible service.
By using this website you consent to us using your information in accordance with this policy.
If you contact us with an enquiry we will collect personal information such as your name, address, telephone number and email address. We will only use this information to respond to your enquiry.
We will not contact you in the future unless you have given us your consent (except to confirm orders). We will give you the option to refuse any marketing from us. We will never pass on your contact details to a third party.
The personal information which we hold will be held securely in accordance with our internal security policy and English law.
We may use technology to track the patterns of behaviour of visitors to our site. This can include using a “cookie” which would be stored on your browser. You can usually modify your browser to prevent this happening (for example, using your usual search engine select ‘internet options’ from the ‘tools’ menu, then click ‘security’, followed by ‘custom level’ and select ‘disable cookies’). The information collected in this way can be used to identify you unless you modify your browser settings.
Cookies are also used as a further means of ensuring private and secure purchase sessions are operated within the site.
Every time you connect to our website we store a log of your visit which shows the unique number your electronic device uses when it is connected to the internet (IP address). This tells us what you looked at; whether the page request was successful or not and which browser you use to view the pages. The use of this data is strictly for statistical purposes only. This helps us to understand which areas of the site are of particular interest and which pages are not being requested. It also tells how many people are visiting the website in total. Data collected will not be shared with any other companies.
We may amend this policy from time to time. If we make any substantial changes in the way we use your personal information we will notify you by email or an announcement on our website.
If you have any questions/comments about privacy, you should email us at info@nicollaflorist.co.uk
We may use technology to track the patterns of behaviour of registered and non-registered visitors to our site. This can include using a ‘cookie’ which is a small file stored on your browser. The information collected in this waycan be used to identify you unless you modify your browser to prevent this happening – guidance for which is set out below. We also aggregate this data to perform statistical analyses of the characteristics and behaviour of visitors to our website. Cookies are also used as a further means of ensuring private and secure purchase sessions are operated within the Website.
You have the ability to accept or decline cookies by modifying the settings in your browser (for example, using Internet Explorer select ‘internet options’ from the ‘tools’ menu, then click ‘security’, followed by ‘custom level’ and select ‘disable cookies’). However, you may not be able to use all the interactive features of our Website if cookies are disabled. For more information about cookies, including how to set your internet browser to reject cookies, please go to www.allaboutcookies.org.
This website uses e-commerce cookies to enhance the user experience, and google analytics to track behaviour.
info@nicollaflorist.co.uk 
01937 585233